Thanks for the quote, but can you do it cheaper?

Posted byjeffpainterguyPosted inUncategorized

This is a normal reply to the quote, Here are some ways to handle this.

First before you quote, ask the customer how many quotes they are getting, if they say 3 or more you know they are only after the cheapest quote, my advice is walk away. Explain thats not the market you work in and thank them for being honest.

If they are not after the cheapest quote and you do the quote, make sure you list everything you are going to do on the job and the products you are going to use.

Now hand deliver the quote, not just put it into their letter box but hand deliver it to them in person, now ask the customer if they will walk though the job with you and explain every part of the quote so they can see what they are getting for their money.

Now you done that if they still ask for a cheaper price, this is a reply I have used and it works well.

Ok I am sorry, its just you have such a nice house and take care of it, I just assumed you wanted the best possible job with premium products, that will look good for a long time and are fully washable.

The only way I could possibly reduce the price if we cut back on the amount of preparation work we do and use an inferior product, It will not look as good as the premium product and is not washable, I would not want that in my house and I am surprised you would want that type of job done.

Most of the time defeats the want for a cheaper quote, If they still are wanting a cheaper price remember if you do a cheap job no one wins the customer ends up with an inferior job and you end up with a bad name. When their friends say your new paint jobs looks like crap, they are NOT going to say yea I just asked for a cheap job. They are going to say yea its crap and this is the guy that did, don’t use him.

Published by jeffpainterguy

Experienced Territory Manager with a demonstrated history of working in the Paint industry. Skilled in Negotiation, Sales, Customer Relationship Management (CRM), Team Building, and Construction. Strong sales professional with a cert 4 in Business Management and a Cert 4 in Colour consultancy. I have been in the Paint industry for over 30years, In that time I was a Dulux Trade and Protective coatings Rep, I also worked for Dulux in some of their branches, managing a Paint dep for Mitre 10 then running my own Painting company employing up to 30 painters with a Business partner. I have vast experience in the specification, application and certifying of many industrial coatings including epoxy's, Tank linings, Trowel on epoxy's, Anti graffiti coatings and Intumescent coatings.

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