The first thing you should do is put together a portfolio of your work, and this should include photos and testimonials from your previous clients and your warranty.
Take it to Officeworks or a printing shop and have it printed out and bound.
Don’t make it too big. About 2 to 3 pages are all you require. (to be used later)
Put together a short instructional manual on how to look after newly painted surfaces, one for walls and one for woodwork (you can download from the internet) (to be used later)
When you make the appointment time to quote the job, make it when you can get there, don’t let the client push into a time you just can’t keep. Being late is a terrible start.
The client will understand if you say, Sorry, I just can’t be there at that time, and I would prefer to make it a different time than be late.
When you finish the job
Ask them if they will be kind enough to do you a letter stating how happy they are with all you did. You put this into your portfolio, and it is good to have just in case later they try to claim you did not do what they wanted.